You send your beta tester the link.
They try your product.
They use it completely wrong.
"Why don't they get it?" you think. "Are they stupid?"
You jump on a call. Show them the proper way. "No, no - click here first, then do this, then that." They nod. "Oh right, that makes sense. I guess I just didn’t understand."
Problem solved, right?
Wrong. Problem delayed. At best.
Your beta testers are previewing exactly what real customers will do. And you won't be there to fix it for them.
If your tester uses it wrong, so will your customers. If they get confused, so will everyone else. If they need hand-holding to understand the basics, your product isn't ready.
There's nothing worse than building something people can't figure out how to use properly. Good onboarding fixes this before it kills your business.
Let’s get started:
Maybe you've got your first few testers lined up from yesterday. Maybe you're still waiting for replies. Either way, keep pushing - send more messages, ask more people.
I’m going to assume you don’t have them yet. It’s only been a day!
Whilst you're chasing down testers, let's get everything ready for when they say yes. We’ll lay out the welcome mat.
Because once someone agrees to test your product, you want to get them using it immediately. Strike while they're motivated. The longer you wait, the more likely they are to forget or get busy with other things. Good (and fast) onboarding transforms "I'll try to look at it when I have time" into "I tried it and here's what I think."
Most testers have good intentions. They want to help. But they're busy people doing you a favour, let’s be honest. If your product is confusing or unclear, they'll try it once, get stuck, and never come back.
And worse they probably won’t tell you what went wrong. You won't get feedback because they didn't really experience your product. They experienced confusion.
Getting your onboarding sorted now means you're ready to capitalise the moment someone says "yes, I'll test it."
Remember that this isn't about converting paying customers yet. It's about getting people to experience your product properly so they can give you intelligent feedback.
Your onboarding needs to achieve one main thing: Get them to their "ooooo I get it" moment as fast as possible.
This is your Time to Value - the exact moment when they understand what your product does and see it working for them. Not just intellectually understanding it, but actually experiencing the benefit.
For most simple apps, this should happen within 2-3 minutes. If it takes longer, you'll lose them. That's it. No fancy animated tutorials. No comprehensive feature tours. No long-arse video walkthrough. Just clear steps that lead to meaningful usage.
Think about it:
Once they hit that "ooooo I get it" moment, they'll stick around long enough to give you proper feedback. Without it, they'll try it once and shrug.
Since you built your MVP with no-code tools we’re going to first pull information about our product into a format we can work with.
Step 1: Get Your Product Spec from Lovable
First, go to Lovable (or whatever tool you used to build) and ask it to generate a user guide:
Create a comprehensive user guide for this project. Include:
- What the product does (main purpose and value)
- Complete step-by-step user workflow from start to finish
- All key features and how to access them
- What users should expect to see at each step
- Any sample data or examples that would help new users
Make this guide detailed enough that someone who's never seen the product could understand how to use it properly.
Step 2: Take That Guide to ChatGPT for Onboarding
Copy the user guide from Lovable and use this prompt in ChatGPT/Claude or your favourite AI:
I need to create simple onboarding for beta testers of my product. Here's the full product specification: [PASTE THE LOVABLE USER GUIDE HERE]
Please help me create Simple Welcome Message Template:
- Link + 3-step instructions format
- One sentence explanation of what it does
- The exact 3 steps new users should take to see value quickly
- Contact details for questions
Keep everything simple - this is for a basic app, not enterprise software. I want them to understand what it does and experience value within 2-3 minutes.
Now you'll take the output from those prompts and create your actual onboarding. Keep this dead simple - a single email or text with clear instructions, not a complex multi-stage system.
Remember: this is a super simple app for now. You're not onboarding people to enterprise software. You're giving them access to something basic and making sure they know how to use it.
Using the template from the second prompt, send this as soon as they agree to test:
"Here's the link to try [product name]: [LINK]
No registration needed.
What it does: [One sentence from your prompt output]
How to use it:
Should take 2-3 minutes to see how it works.
Any questions? Just reply to this message.
Thanks for testing this!"
That's it. No long emails. No fancy formatting. Just the clear, specific instructions that came from understanding your actual product workflow.
I also recommend making this as simple as possible for them. No need to register. Give them an email or Whatsapp to contact you by. Remove as much friction as possible.
Create your beta tester onboarding ready for when people say yes:
And keep pushing for more testers! The onboarding prep shouldn't stop you from continuing to message people from yesterday's list. The goal here is to be ready to send a perfect onboarding experience the moment someone says "yes, I'll try it."
Share your approach:
"Day 22 of AI Summer Camp: Setting up onboarding for my beta testers.
Goal: Get them from 'I signed up' to 'I understand what this does' in under 3 minutes.
No fancy tutorials. Just clear next steps and sample data to play with.
Beta testers are doing me a favour - the least I can do is make it easy for them to actually try my product.
Anyone else onboarding beta users? What's working for you?
Also, still looking for more beta testers! DM me if interested"
Tomorrow we tackle feedback collection - setting up simple systems to capture what your beta testers think and do. Because getting them to use your product is only valuable if you can learn from their experience!